Products & Services

Wooden Picture Frames and Made to Measure Frames

Frames from eFrame will always arrive fully assembled. Our wooden frames will ship with high quality press fix hangers suitable for hanging your frame either horizontally or vertically. They also come with an MDF backing board, glazing of your choice and appropriate hanging fixings.

1. Your handmade frame
2. Glazing (glass, acrylic or none)
3. MDF backing
4. Wall hanging kit (D rings and cord)

Aluminium/Metal Picture Frames and Made to Measure Frames

Frames from eFrame will always arrive fully assembled. Our aluminium frames will ship with enough polycord to hang your frame either horizontally or vertically. They also come with an MDF backing board, glazing of your choice, appropriate hanging fixings, assembly instructions and spring clips.

1. Your handmade frame
2. Glazing (glass, acrylic or none)
3. MDF backing
4. Box springs
5. Single or double corner plates
6. Wall hanging kit (euro plates and cord)

Mounts

Photo mounts will arrive alone with protective packaging unless ordered with a frame or other product.

Are your frames easy to put together?

All our frames are shipped fully assembled; however, hanging fixings will need to be attached (if we were to do this during manufacture, it would be challenging to fit your artwork). Aluminium frames, although fully assembled, require you to remove one moulding section to fit your artwork. This is a simple operation requiring a small screwdriver.

What is the best way to remove the protective film from the acrylic glazing?

We suggest wiping it first with a barely damp cloth to avoid static build-up whilst peeling back the film. Also, try always to handle the acrylic by the edges or wear clean, soft cotton gloves. For tips on keeping your acrylic clean without scratching it, please look at our acrylic cleaning guide.

Do your frames hang or stand?

We can provide both types. Most of our custom made frames come with appropriate hanging fixings as standard, but you can order stands instead. We have a 'frames to stand' product line in our ready-made frames section if this is what you require. Remember, some frames can be too big to stand up safely. Therefore we would not recommend standing a frame any larger than A3.

I didn't order a blue mount, but I've received one

Your mount may appear blue due to the protective film that may still be on the glazing. Try removing this from the front and back. If you still think you've received the wrong mount, please get in touch with a member of our team.

My picture doesn't fit

In the unlikely situation you find that your frame or mount doesn't fit your picture, please get in touch with us.

Can you send me samples?

We do offer a sample service if your order is likely to exceed £75. Please contact a member of our team to request your samples.

What quality can I expect?

You should expect only the best. We have built the eFrame brand around the concept of high quality and earnest customer service. We feel strongly about providing our products at affordable prices too, often reducing our prices to undercut competitors. As a result, we are second to none in our industry.

Every custom frame we sell is made at our state of the art premises in Cambridgeshire, where we use the latest computer-controlled equipment and are staffed with highly trained picture framers. We do not import our custom frames from eastern Europe or Asia, and we do not sell plastic custom frames. We are members of the Fine Art Trade Guild and pride ourselves in the high quality of our work, making it no surprise that our major customers include many household names, and our client list reads more than 750,000.

How representative are the images on your website of the actual products?

We employ professional photographers to photograph the products you see on our website and graphic designers to colour match as best as possible; however, we cannot compensate for varying screen settings. If you require an exact colour match, we recommend requesting samples by contacting our support staff.

Why should I buy from eFrame?

We are the innovators of our industry. So when you buy from eFrame, expect the latest designs, the most straightforward ordering process, the most competitive prices, the best service and Fine Art Trade Guild quality products. Take a look at our testimonials for some examples of genuine happy customers.

What about the environment?

eFrame recognises the environmental concerns shared by a growing number of people worldwide and is trying to make a difference. We’ve committed to planting 24,000 trees every year to protect our forests and reduce CO2 levels. We recycle products wherever possible and are assured by our moulding suppliers that they source their materials from sustainably managed forestry areas. We will continue to explore various ways by which we can reduce our carbon footprint further into the future and encourage other organisations to follow suit.

How do your prices fare against other companies?

As eFrame is one of the biggest framing companies in the UK we can offer prices our competitors can't match due to the scale of our operations.

Do you offer discounts?

We do offer a range of discounts and money off promotions. Discounts are applied automatically when you add products and change quantities in your shopping basket. Our discount structure allows you to save up to 50% on your order, and free delivery is applied for orders over certain amounts. If you have ordered from us in the past, you have more than likely received an offer code that saves you money on your next purchase, simply enter this code at the appropriate point to save money on your next order!

Do you sell moulding on its own?

Moulding refers to the material used to make the frame. Moulding comes in a long strip in various materials, colours, finishes and designs, and is cut to length on an industry-standard saw. This allows us to manufacture a variety of different frame designs in various sizes, giving you complete creative freedom. In certain circumstances, we can sell uncut moulding.

Do you sell oversize frames?

The website is designed to allow frames up to 1220 x 915mm and mounts up to 1200 x 815mm, but if you require an item larger than this we may be able to assist. Please contact us via email stating your requirements (including the MLDA reference number of the preferred frame style from the website) and we can provide a quote. Oversized products will need to be collected due to shipping restrictions, which can be arranged for whenever is most convenient for you.

Do you sell frameless frames (clip frames)?

Usually, when we hear this term, the customer is looking for a 'clip' frame made up of an MDF back and a piece of glass ground at the edge, supplied with metal clips that fit around the edge of the glass and the back. We can supply this type of frame under our ready-made section.

Do you print pictures?

We can print your pictures! Simply upload them in our design studio, select your paper, size and crop if necessary, and then either finish them off with a beautiful frame, mount or have them shipped on their own. We have invested in professional printers and ink so you can be confident you will receive a high-quality print.

Do you sell glass or acrylic on its own?

Unfortunately, we cannot sell glass on its own due to delivery complications, but we can supply acrylic glazing.

Do you sell multi-opening mounts?

We have a large selection of multi-opening mounts on our site where you may be able to find what you are looking for. If you can't find a standard mount, we may be able to manufacture it for you. To establish a price and feasibility, we will need to see a drawing that can be emailed, faxed or posted to us.

This doesn't have to be a great technical drawing but does have to clearly show your proposed layout and dimensions for openings, gaps, borders and the external size in millimetres. Make sure all your openings are not only dimensioned clearly but that their position relative to each other is also clear.

If you could also indicate colour and preferred style (single mount, double mount, v-grooves etc.) that would be helpful. If you want a frame with the mount, we will need the MLDA number from the website of the moulding you would like. You can use our Quick Find feature to select this.

Do you sell frames for stretched canvasses?

If you have a stretcher frame, you are at liberty to choose a picture frame with a rebate depth shallower than the depth of the stretcher. If you decide to do this, please process your order online and state clearly in the box on the checkout page entitled "Further information" that you need spring clips to fasten your stretcher in place, and also please let us know the depth of the stretcher frame. At present, we are happy to supply these free of charge.

When measuring, always check that the stretcher frame for your canvas is squared up properly by measuring at 3 points for height and width (e.g. top, middle and bottom of the height). They should all be within one millimetre of each other. Also, ensure that you give us the measurement at the widest point. Please bear in mind that quite often, when a canvas is stretched, the corners tend to 'bulk out' with the folded material, which is often the widest point.

Do you sell swept frames with mounts?

This is something we can do, call 01480 214777 to discuss.

How deep are your frames?

Each moulding (the material that makes up the frame) has what’s called a “rebate depth”. This relates to the amount of space between the front of the frame (the glazing) and the back (the MDF) and is important to know if you want to frame something thicker than paper. Rebate depths typically vary from 5mm to 29mm and can be found in the product description for each frame on our site.

If you want to frame something thicker than paper, you should find a frame with a rebate depth at least as thick as the thickness of your artwork + 7mm (7mm accommodates for the MDF, acrylic and assembly methods). If you would like a mount or double mount in the frame, you will also want to add 1.5mm for one mount or 3mm for a double mount.

In case you find this concept confusing, have a look at these examples. If you wanted to frame a standard print on thin paper with a mount, you would need a rebate depth of 8.5mm or more (7mm + 1.5mm). If you wanted to frame a thicker artwork 6mm thick with a double mount, you would need a frame with a rebate depth of 16mm or more (6mm + 7mm + 3mm).

Our variety of stock means you will be able to find a frame no matter what you want in it. Contact our staff for advice if you aren’t sure what moulding to go for!

What is the difference between a ready-made product and made to measure?

We offer two distinct product types. Our ready-made frames come in a range of standard sizes and are usually manufactured by other leading frame companies such as Nielsen Bainbridge (the worlds largest frame company). Our ready-made section doesn't just include picture frames; however, we sell a wide variety of products such as snap frames, poster frames, photo frames and multi-opening frames.

Our custom made frames, on the other hand, are made in the UK by our professional framers. These 'made to measure' frames can be ordered in any size you require, and you have a choice of over 600 different frames designs and 40 mount colours.